Total Customer Service and Application Support
International support - Dedicated to and close to our customers, Total customer service, and application support are as important to manufacturing operations as product performance and reliability. Vacuum Instruments Corporation, with the world’s largest base of installed leak detectors, provides total customer support.
- Single source for sales, service, and support. VIC engineers design both the leak test instrument and the system in which that instrument is used, so a single service call supports every aspect of every installation.
- Unparalleled process application experience and assistance by factory-trained specialists who can help to improve their customers' manufacturing yields, productivity, and product quality.
- Every system is designed, built, and tested by our own dedicated staff. Customer training and service by factory-trained specialists are available worldwide.
- Training, custom-tailored to individual needs, either in-house or on-site.
- Maintenance contracts, and service plans customized to individual needs.
- Worldwide telephone support and quick-response service directly from the factory for the leak test instrument, the leak test system, and the application integration.
- One call to one company for sales, process application assistance, training, and service—total customer support.