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FAQs2025-09-03T13:01:02-06:00

FREQUENTLY ASKED QUESTIONS

NOT FINDING WHAT YOU NEED?

Where is the leak standard located?2025-08-22T10:56:38-06:00

Inside the unit’s CAL LEAK port, usually at the front bottom corner. It may be removed for shipment and needs to be reinstalled.

Where can I find power requirements for the units?2025-08-22T14:31:46-06:00

Both models operate at 115V/60Hz or 220V/50Hz, drawing approximately 3.15 amps.

What types of tests can the MS-50GT perform?2025-09-05T11:20:11-06:00

It supports leak, blockage (occlusion), ramp, and burst test types depending on configuration.

What types of tests can the MS-40GT perform?2025-09-03T14:32:28-06:00

It supports leak test, occlusion test, and burst test (depending on configuration).

What type of pressure units are supported?2025-09-03T16:13:44-06:00

Multiple units such as Pa, mbar, psi, bar, mmHg, and inH2O can be selected.

What type of display is used?2025-09-05T11:42:27-06:00

A high-resolution color touch screen provides visual feedback and easy navigation.

What tracer gases are compatible with the MD-490S?2025-08-22T09:13:53-06:00

The MD-490S is compatible with helium, while the MD-490S Dual Gas supports dual gas detection: helium and 5% hydrogen/95% nitrogen mixtures.

What should I do if the leak rate readings are unstable?2025-09-02T15:44:48-06:00

Check for ambient helium buildup, collector or source shorts, or background contamination in the vacuum system.

What security features are available?2025-09-05T11:53:28-06:00

Password-protected user profiles and program locking help prevent unauthorized changes.

What operating environment is recommended?2025-09-05T13:33:33-06:00

Use the MS-50GT in clean, dry environments between +5°C to +45°C (41°F to 113°F).

What is the turbo pump speed setting?2025-09-02T15:48:14-06:00
  • MD-490S: Factory set at 745 Hz

  • MD-490S Dual Gas: 745 Hz for Helium, 850 Hz for Hydrogen

What is the sensitivity range of the MD-490S?2025-09-05T13:44:45-06:00

It can detect helium leak rates from 10⁻³ to 10⁻⁸ atm-cc/sec, with a response time of less than 0.5 seconds.

What is the recommended warm-up time before use?2025-08-22T10:42:48-06:00

Approximately 3 minutes for both units.

What is the recommended operating temperature?2025-09-05T11:08:33-06:00

The unit operates best between +5°C to +45°C (41°F to 113°F).

What is the recommended maintenance schedule?2025-08-22T14:48:16-06:00
  • Calibrate: Every shift

  • Sensitivity check: 4x per shift

  • Probe filters: Daily

  • Filaments, diaphragm pump, manifold: Annually

What is the power requirement for the MS-50GT?2025-09-05T12:48:48-06:00

The unit typically operates on 24V DC with a power supply of 110–240V AC via external adapter.

What is the calibration process?2025-09-03T16:17:04-06:00

The MS-40GT offers manual and semi-automatic calibration modes using a calibrated leak or certified standard.

What is Full Flow mode in VIC MD-490S and when to use it?2025-08-21T16:28:08-06:00

Full Flow adjusts hydrogen readings to simulate 100% H₂ concentration. It’s used only with hydrogen, and must be turned off before calibration.

What is Auto Range and should I use it?2025-08-22T13:17:28-06:00

Auto Range enables automatic adjustment of leak sensitivity scale based on detected leak rate. It’s recommended to keep it enabled.

What interfaces are available on the MS-50GT?2025-09-05T11:31:33-06:00

USB, RS-232, Ethernet, and optional PROFIBUS, PROFINET, or EtherNet/IP fieldbus support

What happens if the test part is disconnected during a test?2025-08-22T09:53:00-06:00

The system detects volume loss or abnormal pressure drop and automatically flags a failure.

What happens if the sniffer probe is blocked?2025-08-22T13:18:48-06:00

A Probe Blocked Fault will occur. Check filters and tubing for clogs and verify that ballast pressure is above the blocked set point.

What does the ZERO function do?2025-08-22T10:51:17-06:00

It removes background helium to allow accurate go/no-go testing by offsetting the baseline to zero.

What display does the MS-40GT use?2025-09-03T14:45:58-06:00

A color TFT LCD screen provides real-time results and menu navigation.

What accessories are compatible with the MS-50GT?2025-09-05T11:57:47-06:00

Accessories include calibrated leaks, bar code readers, external solenoids, and customized test fixtures.

What accessories are available for the MS-40GT?2025-09-05T11:14:01-06:00

Common options include calibrated leaks, external sensors, test benches, and printers.

Is there an emergency stop or override?2025-09-05T13:30:06-06:00

Yes. An emergency stop button and configurable stop conditions are available for operator safety.

Is there a diagnostic mode on the ATEQ MS-50?2025-09-05T13:37:01-06:00

Yes. It includes built-in diagnostics for solenoids, sensors, and internal electronics to assist with troubleshooting.

Is there a diagnostic mode on the ATEQ MS-40?2025-09-05T13:39:25-06:00

Yes. The MS-40GT includes a diagnostic mode for sensors, solenoids, and electrical components.

Is the MS-50GT suitable for automatic production lines?2025-09-05T11:24:09-06:00

Yes. It has built-in I/O ports, PLC communication, and fieldbus options for seamless automation integration.

Is the MS-40GT compatible with multiple languages?2025-09-02T15:52:29-06:00

Yes. The interface supports multiple languages including English, French, German, Italian, Spanish, and others.

Is the MS-40GT CE certified?2025-09-05T11:11:55-06:00

Yes. It is CE compliant and meets international safety and EMC standards.

Is my VIC leak detector oil-free?2025-08-22T15:07:47-06:00

The MD-490S uses an oil-free diaphragm fore-pump, while the MD-490S Dual Gas uses an oil-sealed rotary vane pump (requires Inland 45 oil).

Is it possible to protect test programs from changes?2025-09-03T16:15:42-06:00

Yes. The unit has user profiles and password protection to prevent unauthorized changes.

How to detect if my VIC system has an atmospheric leak?2025-08-22T08:28:09-06:00

A high internal background (>4 × 10⁻⁵ atm-cc/sec) during standby indicates a possible leak.

How often should the probe filters be replaced?2025-08-22T15:14:58-06:00

Once per shift or if the Probe Blocked alarm is triggered.

How often should I perform calibration?2025-08-22T10:40:16-06:00

At least once per shift or every 8 hours of operation.

How often should I check sensitivity?2025-09-02T15:19:11-06:00

At least four times per shift, or more frequently in critical applications.

How often should I calibrate the MS-40GT?2025-09-03T16:17:11-06:00

ATEQ recommends calibration at least once per year or more frequently depending on use.

How many test programs can be stored on the MS-50GT?2025-09-05T11:35:53-06:00

The MS-50GT can store up to 100 test programs, making it ideal for production with multiple parts.

How is the MS-40GT controlled?2025-09-05T11:00:48-06:00

It features a touch screen interface with physical buttons for quick access to core functions.

How do I update the firmware?2025-09-05T11:16:46-06:00

Firmware updates are available via USB flash drive or network through the ATEQ service team.

How do I switch between Filament A and B?2025-09-02T15:45:51-06:00

Use the FIL A / FIL B buttons. Only one filament operates at a time, and recalibration is recommended after switching.

How do I return the unit for service or recalibration?2025-09-02T15:51:19-06:00

Contact VIC at service@vicleakdetection.com or call (888) 819-9970 for an RMA number before shipping.

How do I reset the instrument to factory settings?2025-09-03T16:31:14-06:00

Navigate to the configuration menu and select factory reset (password may be required).

How do I reset a system alarm?2025-08-22T14:41:41-06:00

Press F1 to reset the system alarm. If the underlying issue isn’t resolved, the alarm will reappear.

How do I put the unit into standby mode?2025-08-22T15:12:55-06:00

Press the STBY button. This is ideal for overnight or short-term non-use, reducing startup time the next day.

How do I perform a test cycle?2025-09-05T13:19:01-06:00

Load the part, select the correct test program, and press START. The machine automatically handles the fill, stabilization, measurement, and result steps.

How do I perform a calibration on the MD-490S?2025-08-22T10:38:30-06:00

Press the CAL button on the control panel, follow prompts to insert the probe into the calibrated leak, and allow the system to auto-adjust gain to match the programmed value.

Does the unit allow test result export?2025-09-03T16:21:15-06:00

Yes. Results can be exported via USB or Ethernet in .csv or proprietary formats.

Does the MS-50GT support language selection?2025-09-05T11:45:17-06:00

Yes, the user interface is multilingual, with options like English, French, Spanish, and others.

Does the MS-40GT Support Automated Leak Detection?2025-08-22T09:05:18-06:00

Yes. It supports multi-step sequences and automation integration for production environments.

Does MS-50GT Work with Positive & Negative Pressure?2025-08-22T09:09:18-06:00

Yes. It can test using positive pressure or vacuum decay, depending on your application setup.

Does it include data storage or memory?2025-09-03T16:07:14-06:00

Yes, the MS-40GT stores up to 100 test programs and test result logs.

Can VIC Systems Work in High Helium Environments?2025-08-22T08:54:05-06:00

Yes. Use the Background Suppression or Auto Zero functions to compensate for fluctuating ambient helium.

Can the unit be remotely controlled?2025-08-22T15:05:22-06:00

Yes, both units support RS-232 and PLC remote I/O interfaces for integration into automated systems (options).

Can the MS-50GT export test results?2025-09-05T11:51:47-06:00

Yes. Results can be exported through USB or over the network in common formats for analysis.

Can the MS-50GT detect disconnected or missing parts?2025-09-05T13:02:46-06:00

Yes. It detects volume changes or pressure drop anomalies, and flags the result as a test failure.

Can the MS-40GT control external devices?2025-09-03T14:50:07-06:00

Yes. It can manage external valves, markers, alarms, and indicators through its I/O panel.

Can I test multiple parts with a single MS-40GT?2025-09-05T11:15:09-06:00

Yes. It supports multi-channel testing when connected to an appropriate manifold or switch.

Can I switch between helium and hydrogen on the MD-490S?2025-09-03T14:19:04-06:00

Yes. The MD-490S Dual Gas allows automatic switching between helium and hydrogen gases via Menu #5.

Can I connect the MS-40GT to a PC or network?2025-09-03T16:10:26-06:00

Yes. It includes USB, Ethernet, RS-232, and fieldbus (optional) connectivity for integration.

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